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return/refund policy   
You may return most items sold by Jazzed Media within 30 days of delivery for a full refund.

We'll also pay the return shipping cost if the return is a result of our error. Please note that we are unable to exchange items (however, if you received a damaged or defective item Jazzed Media will provide a duplicate replacement assuming one is available).

We cannot accept returns of certain items, including:
  • Any item that is returned more than 30 days after delivery.
  • Any CD, DVD, VHS tape, cassette tape, or vinyl record that has been opened (taken out of its plastic wrap).
  • Any musical arrangement.
We'll notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return
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